Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Guests", “Participants”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Katapult”, "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Guests and ourselves, or either the Guests or ourselves.
a. These Booking Terms and Conditions apply to the booking of a session at Katapult.
b. These Booking Terms and Conditions contain important information regarding participation by you and the members of your party and accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.
c. No variation to these Booking Terms and Conditions shall be binding unless agreed by Katapult.
d. Katapult reserves the right to make changes to the Activities for any reason.
e. Any person using the Katapult facilities who is under 18 years of age must have a waiver completed by a consenting adult.
f. We recommend that you arrive 15 minutes prior to your reservation to check-in at reception and receive the correct wristband and socks.
g. We cannot guarantee you or your guests will be able to complete your full jump time if you or any guest in your group is late.
h. In the unforeseen circumstance Katapult has encountered technical issues, your jumping start time may run later than the above confirmed start time.
i. Guests will not be permitted into Katapult if deemed intoxicated.
j. All cancellations are non-refundable.
k. Price and availability information is subject to change without notice.
l. Willful damage must not be caused by anyone attending Katapult, to the facilities, fixtures or fittings. If damage is caused by a member of a party booking, the hirer will be liable to pay for the rectification of any damage (including accidental) caused by anyone attending the party.
m. Katapult does not accept responsibility for the loss of property or theft arising from the use of facilities. Money or valuables should, therefore, not be left unattended. Valuables can be deposited in on-site locker facilities.
a. All bookings will only be considered final when an email confirmation has been sent to the booking party.
c. You must advise Katapult as soon as possible of any mistake in Katapult’s booking confirmation. Katapult shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.
a. The Activities include all variations of trampolines and participation is not without risk as serious misuse could be fatal. All participants will receive a safety briefing from a Katapult Marshal prior to their session.
b. Katapult reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.
c. After the safety briefing, participants will not be directly supervised by a Marshal. In the Katapult facility, a responsible adult must be on site for any child under the age of 12. Participating adults must sign a waiver stating that he or she will accept responsibility for the safety of him or herself and for supervision of children in his or her care.
d. All participants must be reasonably fit and healthy, and are subject to the age and weight (110kg) restrictions for each Activity as stated at time of booking.
e. The Activities are physically demanding. Due to the physical nature of the Activities, Katapult suggests that pregnant women should not take part.
f. Katapult shall be entitled to prevent any person from undertaking or completing the Activities if it deems the behaviour of any participant unsuitable.
g. Participants must be dressed appropriately and, for safety reasons, Katapult reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.
h. No refunds or compensation will be payable by Katapult in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities.
a. It shall be the responsibility of all participants to ensure that they are dressed appropriately and Katapult advises participants to wear clothing appropriate for physical activity and that are in conjunction with our safety video. In particular, please note that Participants may not undertake the Activities in any items with sharp points or items that are capable of catching the trampoline fabric.
b. Katapult will not be responsible for any damage to or loss of clothing or other personal items of persons resulting from participation in the Activities.
5. Birthday Bookings
a. You shall be entitled to cancel a party booking subject to Katapult receiving your request for cancellation at least 14 days before the party date. All deposits are non-refundable. Individual sessions may not be cancelled and no refund will be given.
b. Katapult shall be entitled to cancel your booking at any time. In the event that Katapult decides to cancel your booking, it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.
c. The trampoline jump time will be 60 minutes before the party room booking start time which is for another 60 minutes. The room must be vacated promptly after this time to set up for the next party. We ask the parent or guardian of the party child stay on site at all times and be responsible for the behaviour of their children. Any behaviour we deem to be unacceptable will be explained to the parent/guardian and your party may come to an end prematurely. Should any member of the party group have any dietary requirements, we will try our best to cater to these needs. Please advise us of such requests no later than 5 days prior to the party. Additional guests are subject to availability. If we do not have the space then we will not be able to accept your request.
d. Birthday cake and candles will not be supplied as part of the package unless requested for. However, we will supply sufficient cutlery to cut and eat the cake. Any decorations you require must be supplied by yourself and must be checked with the duty manager at the time. We will not allow decorations to be stuck to the walls. No decorations are allowed unless previously arranged with the manager.
e. Your party is required to arrive at the venue at least 20 minutes before the booked time. Upon arrival you must book in with a party host who will then explain the process of the booking. Right of admission can be refused at any time if the duty manager sees fit.
f. Should you arrive late, you are not automatically granted the full hour on the trampolines. We will endeavour to make sure you can bounce for a full hour, but this decision will be made at the duty manager’s discretion.
7. Price and Payment
a. Subject to any terms agreed by Katapult, our charges for all Activities shall be due in full at the time of booking.
b. Katapult reserves the right to change its prices at any time. As much notice as possible will be given should a change in price occur.
a. Katapult shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.
b. Parking facilities at Orto, where Katapult is situated are available but any vehicles and their contents are left at the owners’ risk.
9. Law and Jurisdiction
a. These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore.