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Can't find the help you need in our FAQ? Drop us a message!
Take a look at some of our Frequently Asked Questions (FAQs) and see if they can help.
For any remaining queries, feel free to contact us below!
Why must I fill in a waiver before I am allowed to enter the floor?
The waiver is an acknowledgment on the part of the jumper that trampolining comes with certain physical risks, and the jumper agrees to be personally responsible for voluntary participation in these activities with knowledge of said risks. Please read the waiver carefully before filling it in.
Can I make a reservation over the phone?
We’re afraid we do not take reservations over the phone.
Can I change the timing of my reservation?
Yes, you can; please give us a call and quote us your 5-digit sales ID number. A successful change in timing is however subject to the availability of slots in the preferred jump hour.
What is the appropriate attire for trampoline activities, and are there shower facilities on-site?
Generic sports attire will do; no watches or jewelry are allowed on the floor. Feel free to wear glasses, though! There are toilets and shower facilities right outside the building.
How do I go about booking a birthday party?
You can fill in our online enquiry form, and we’ll contact you with more information within 48 hours. Alternatively, you can make an enquiry with any of the staff over the counter, or over the phone (6754 5188).
Is there any age limit for jumpers?
No, there isn’t! We welcome jumpers of all ages and it doesn’t matter whether you are old or young, as long as you are mobile! For kids 4 years and below, one adult MUST accompany the jumper and the accompanying adult gets to go in for free.